Category: Uncategorized
White Paper
40% of Borrowers Missed their October Payment
Throughout 2023, Student Connections warned of a coming repayment crisis. A few months into repayment, we’re getting our first look at how bad the situation is. Spoiler alert – it’s worse than most predicted.
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White Paper
Student Loan Borrowers Face Missing and Inaccurate Bills
When student loan repayment restarted in October, many borrowers got an unwelcome surprise. Servicing errors resulted in missing, late, or inaccurate bills for millions. To make matters worse, affected borrowers ran into extremely long hold times when seeking help from their loan servicer or Federal Student Aid (FSA).
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White Paper
Trends in Consumer Credit Signal Trouble for Student Loan Repayment
Can borrowers afford their monthly student loan payments? Reduced purchasing power, growing debt, and high interest rates have left many with extremely brittle budgets. Their financial strain can be seen in the increasing rate of consumer credit delinquency.
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White Paper
New SAVE Repayment Plan Offers Low Monthly Payments, Less Paperwork
After years of inflation and stagnating wages, student loan borrowers could use some help. In response, the Department of Education (ED) has announced a new repayment plan that offers much lower monthly payments.
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White Paper
For Borrowers: How to Survive Student Loan Repayment in 2023
Your first monthly student loan payment is due in October 2023. Follow this step-by-step guide to get ready and learn what to do if you can’t afford your payment. Don’t wait! Thirty-million borrowers will enter repayment at the same time. Delaying will make it extremely hard to get help.
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White Paper
For Borrowers: Understanding the Supreme Court’s Decision on Student Loan Forgiveness
After months of waiting, the Supreme Court has finally ruled on a case impacting student loan forgiveness. We look at the reasoning behind the Court’s ruling, and how it might impact future efforts to assist student loan borrowers.
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White Paper
Inflation Transforms Growing Wages into Pay Cuts
Labor shortages over the past few years have led to higher wages for workers. Unfortunately, inflation has more than offset those gains. As a result, college-educated workers in 2023 have less buying power than their 2020 counterparts.
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White Paper
As the Payment Pause Ends, the Repayment Crisis Begins
On June 3, President Biden signed the Fiscal Responsibility Act of 2023. A portion of the law mandated an end to the federal student loan payment pause. While the Biden administration had repeatedly signaled its commitment to end the program in 2023, the law provides certainty.
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White Paper
Repayment is Coming but Borrowers Aren’t Ready
After a three-year pause, student loan payments will resume in 2023. With tens of millions ready to enter the system, we’re facing what could be an unprecedented repayment crisis.
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White Paper
Key Information Sources for Student Loan Borrowers
Recently, we conducted a survey of our front-line support borrower advocates regarding the motives, questions, and concerns borrowers have. Keep reading to learn what we found.
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