Simplify Student Loan Default Prevention
Not enough time or resources to counsel your former students to successful repayment of their student loans? With Borrower Connect™, our patented default management solution and borrower outreach services, we take a direct approach to default prevention. We analyze your borrower portfolio data instantly, communicate directly and effectively with borrowers, and track progress in real time.
From total management of your default prevention efforts to a do-it-yourself option, we will work with you to meet your institution’s default prevention needs and budget.
Borrower Data All in One Place
Don’t waste time searching for borrower information in multiple databases and spreadsheets. Borrower Connect is an industry-leading default prevention tool that gives you quick access to nine cohort years of loan data from both NSLDS and loan servicers. You can access your institution’s borrower contact and loan information and communication history all in one place.
Targeted Communication
Use resources more efficiently with proactive borrower communications based on repayment status. Borrower Connect, our patented default prevention software, streamlines this process with customizable email, letter and phone outreach options. And, if you want to outsource your borrower outreach efforts, we’re here to help!
Monitor Outreach Efforts
Track borrower data, communication activities and results to monitor progress toward your goals. Borrower Connect reports put a snapshot of your cohort portfolio activity at your fingertips. You can see cure rate and cohort default rate (CDR) trends, examine forecasted best-case and worst-case CDR scenarios and more.
Default Prevention Outreach
For those interested in outsourcing their default prevention efforts, Student Connections will handle everything. From portfolio analysis to borrower outreach and counseling — we’ve got you covered.
You can decide if we work all or just some of your borrowers, and you can monitor all of our activities in real-time. We also meet with you regularly to review performance and progress towards meeting your goals.
Self-Managed Software
If you prefer a do-it-yourself approach to default prevention and just need an effective and easy-to-use tool to help manage your program, the Borrower Connect software is for you.
Get all of the analysis and reporting features, as well as the communication campaign tools, to streamline and enhance your default prevention team’s efforts. We provide customizable templates, training and support.
